Privacy policy
PRIVACY POLICY
Effective Date: 05/06/2025
Welcome to WAYVE (“we,” “our,” or “us”). Your privacy is important to us, and this Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, www.wayveluxury.com, (the “Website”), and use our services.
Please read this Privacy Policy carefully. By using and accessing any of our services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of our services.
1. Information We Collect
a) Personal Information
When you make a purchase or register an account, we may collect:
- Name
- Email address
- Phone number
- Shipping and billing addresses
- Payment details (processed through Stripe, a secure third-party payment provider)
- Account information including your username, password, security questions and other information used for account security purposes.
b) Non-Personal Information
We may collect non-personal data, such as:
- IP address
- Browser type
- Device information
- Website usage data through cookies and analytics tools
c) Cookies and Tracking Technologies
We use cookies to enhance your browsing experience. You can modify your cookie settings in your browser at any time.
2. How We Use Your Information
We may use your information to:
- Process orders and payments/Returns and exchanges
- Provide customer support
- Improve our website and services
- Market and advertise by sending promotional emails (with an opt-out option)
- Prevent fraud and ensure website security
3. How We Share Your Information
We do not sell or rent your personal data. However, we may share it with:
- Third parties’ services providers (i.e., Klaviyo for email marketing, Stripe as payment processors, Meta/Tiktok for social media targeted advertising, Aramex as shipping carriers).
- Legal authorities (if required by law)
- Business partners for marketing after having your consent.
4. Data Security
We implement security measures to protect your information. However, no method of transmission over the internet is 100% secure, perfect or impenetrable, and we cannot guarantee “perfect security.” In addition, any information you send to us may not be secure while in transit. We recommend that you do not use insecure channels to communicate sensitive or confidential information to us.
5. Your Rights and Choices
You have the right to:
- Access, correct, or delete your personal info/data
- Opt-out of marketing communications
- Disable cookies through your browser settings
- Restrict or withdraw the consent to process your personal information.
To exercise these rights, contact us at care@wayveluxury.com
6. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their privacy practices. We use Klaviyo for email marketing, Stripe as payment processors, Meta/Tiktok for social media targeted advertising and Aramex as shipping carriers. Kindly refer to each of the mentioned third party services providers’ Privacy Policies:
https://stripe.com/ae/legal/ssa
https://www.facebook.com/terms/
https://www.tiktok.com/legal/page/us/terms-of-service/en
https://www.aramex.com/ae/en/terms-of-use.
7. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Effective Date.”
8. Contact Us
If you have any questions about this Privacy Policy, or if you would like to exercise any of the rights available to you or have any complaint, please email us at care@wayveluxury.com
